MUED

Specified Commercial Transactions Act

Last updated: March 11, 2026

Seller

glasswerks inc.

Representative

Atsushi Kimura

Address

4-7-27-3F Aobadai, Meguro-ku, Tokyo 153-0042, Japan

Phone

Disclosed without delay upon request.

Email

info@glasswerks.jp

Additional Costs

Internet connection fees are borne by the customer.

Payment Methods

Credit card (via Stripe)

Contract Establishment

Contract is established upon completion of credit card payment.

Service-Specific Terms

MUEDnote

Music education platform

Pricing

Prices for each plan are as follows (tax included):

  • Free Plan: ¥0
  • Basic Plan: ¥1,980/month
  • Premium Plan: ¥2,980/month

Payment Timing

Initial payment at subscription start, then automatically billed monthly on the same date.

Service Delivery

Service is available immediately after payment completion.

Cancellation Policy

Subscriptions can be cancelled at any time. After cancellation, you can continue using the service until the end of your paid period. Due to the nature of digital services, refunds are not available after service delivery begins.

System Requirements

  • Web Dashboard: Latest Chrome, Safari, Firefox, Edge
  • iOS App: iPhone running iOS 17.0 or later

MUEDial

AI mixing & mastering service

Pricing

Prices for each option are as follows (tax included):

  • Omakase Mix: $7.49 (approx. ¥1,160)
  • Dialogue Mix: $13.99 (approx. ¥2,160)
  • Mastering add-on: $5.99 (approx. ¥930)
  • Additional retake cycle: $9.99 (approx. ¥1,500)

Payment Timing

Pay-per-use: Charged immediately upon purchase. Hoo Pass (subscription): Charged on signup date, then auto-renewed monthly on the same date. Next charge date is available in the Stripe Customer Portal and on the invoice sent to your registered email.

Service Delivery

Audio file upload and AI mixing are available immediately after payment completion.

Cancellation & Refund Policy

Pay-per-use: Cancellation is available before AI audio processing begins. Refunds are not available after processing starts due to the nature of digital services. Hoo Pass (subscription): Cancel anytime by emailing support@mued.jp with subject 'Hoo Pass cancellation' (cancellation processed within 24 business hours). Service remains available until the next renewal date, after which charges stop. Cancelled credits remain usable for 30 days. Pro-rated refunds are not provided.

System Requirements

  • Web Browser: Latest Chrome, Safari, Firefox, Edge

Contact

For inquiries about our services, please contact us at the email address above.